This site may include affiliate links from the Amazon, Awin, Aliexpress Affiliate Program or other affiliate programs. This guide breaks down how to get a refund/exchange at Shein and how long it takes. And it doesnt depend on the cost of the item as well. I have two friends that shop with them regularly and theyve had this happen to them when their order total was just over $100. See Also: American Eagle Return Policy: Time to Fully Understand It. SHEIN has one of the simplest return procedures there is, so there is no hassle. You are not the only one, read below there are many customers like you. Now read below how to return products items back to SHEIN. If its less than 45 days, your return will be processed smoothly. If u can remove original label great. We and our partners use cookies to Store and/or access information on a device. You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. Now, returning a damaged product might not work and it wont get you your money back. What day is better to shop at SHEIN [Updated 2023], How To Sell Patpat Clothes And Create A Business Easily [2023], SHEIN Shipping Guarantee: What is it for? Not happy with your purchase? This means that you can return as many items from your order in one go to avail the free return shipping. Theres an option to populate a QR code on the SHEIN app instead of printing a barcode. The support agent will guide you on this matter. It all starts with one click or tap of a button. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Heres Everything You Need to Know, American Eagle Return Policy: Time to Fully Understand It, Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. Choose the item you want to return. SHEIN will also let you use your own shipping method at your own cost if youd rather make your return that way. We are here to solve your problem. Returns and exchanges will be free if it's your first time returning. 2.Find the order in My Orders & click "Return Item." 3.Select the item (s) you would like to return, indicate the reason, then submit. Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. SHEIN will send your money back to your wallet or account. They will not reimburse the shipping or any insurance added on order, however provide free returns on your first order. Dear Linda Neczaj, Set up a reliable system for returns and refunds. Shein refunds take 7 days to process upon receiving your product. Sign in to your SHEIN account. Step 2: Click the Return Item and choose the item you want to return. New Items Added Daily. Full of $#*! Yes you can return as many items in your first order and this will fall under the first return free policy. Hi how can I do a return without a printer? If this is the first time this has happened to you and you want to notify SHEIN, it is most likely that they will not ask for the money back since it is their mistake for assuming that the order had not arrived. Next youll want to print the return label provided and tape that bad-boy to the outside of your box. 1. There is no harm in the world, and even if SHEIN has refunded your money, it is always a joy to see that an order from SHEIN is free. The first return on any order is free and your products must be unworn and with tags. Hi Cheryl Marsden, Send any question to the bot, then 2 more options will appear in the chat window: Live Chat and Ticket. Thanks to commenter Julianna for clearing this one up. Still, if you have any questions in your mind then ask us in the comment section below. I have received other packages from China that I ordered after this. What do I do? All users who are reimbursed think that they have been for reasons that are usually far from the real cause, which is usually more technical. Return Conditions. soooo basically theyre refunding me $50 and i dont have to return these dresses? If not put new label over it. 3. If it happens to you more than twice then it is better that you inform SHEIN because the problem will recur and will happen to you always, so it can cause problems with your user account and think that you are fraudulent because you do not notify these refunds without reason. Tick on the items you'd like to return, indicate the reason, and submit. So dont panic if you get the advantage of keeping the order. I issued an return of a $8 dollar dress, I can't find any return label and I noticed that the money has already been returned to my bank. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . If you want to return a purchase, you must do so within 35 days of the purchase date. You can use Sheins printable shipping label, which deducts $7.99 from your refund, or pay for your own shipping method. Thanks for the comment. I recently returned a item and never . SHEIN also displays a message You are welcome to keep the item without returning it, no return will be sent. You can follow the simple step-by-step guide below: Step 1:sign in to your SHEIN account and click on My Orders to select the order you wish to return. SHEIN is one of the largest fashion items selling brands. Returns of Party and event products are not acceptable. If you need to cancel a return, and havent mailed it back yet, you can simply contact SHEIN customer service and they can help you out. 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. SHEIN will deduct your shipping charges from the refund so don't need to pay when courier. Return Time & Order Status. Their US phone call centre is not open yet, you can contact them here. Returns must be postmarked within 15 days after the date of delivery. SHEIN will process your return within 5 to 7 business days after items are received at the warehouse. Sign in With Facebook. You have 45 days to get a refund from the company post purchase. (4) According to your request, a return link or a return label has been successfully obtained. How does it work? Open the SHEIN app and go to the "My Orders" section. Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. Shop Collections From SHEIN. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. So they give importance to their valuable customers. Send the parcel back to SHEIN warehouse within 45 days of the receipt. Yes, you can return sale items if they meet the return policys requirements. See Also: Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. Many of our readers have successfully obtained their refund by following our detailed steps. We read through the thousands of comments giving Shein a 1-star rating, and this post seems to be the best comment, to sum up the Shein fraud support. Watch on. Returns are processed directly through the Shein App. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. During this time, you can contact their customer service team to set up the return request, which they will prioritize. Online purchases can be hit or miss, especially when it comes to clothes. Due to current world circumstances, refunds are taking 10-15 days as of 2022. Order #123456 totalled $100, and the first payment of $25 was made at the time of purchase. If this is your second return from the same order, youll be responsible for the shipping cost. I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. How do I return items without having to purchase the packaging? 1.Sign into your SHEIN account. We offer free returns on some fashion items including clothes, shoes, handbags, jewelry, and watches. posted 2 years ago - Anonymous. In this article you will know all the reasons why this happens. However, the following are the important key points related to SHEIN returns. like okay?? Save my name, email, and website in this browser for the next time I comment. If you forgot your password, you can click on Forgot your Password? and follow the steps. The shipping cost for your 1st return is free. However, if you dont have a receipt, it does not matter. You cant return Bodysuits and underwear. The actual scene is simple and innocent. 1) Express Shipping is not available for P.O. How to get a refund on SHEIN without returning it? I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. Now what to do with these tiny tops that dont fit , I just returned an item. Continue with Recommended Cookies. We return parcels to hundreds of retailers. Forgot your password? SHEIN items must be unused, unwashed and undamaged for returns. Refund - Difficult. For returning items, we provide one Free Return label which you can use for your order. 2. Unethical Advertising. In this way, you can return anything to SHEIN. You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. How to respond. Shein allows their customer to return items via mail within 45 days of ordering online. To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order. Print the return label and securely tape it on the outside of your return package. (2) Find the order in My Orders , click the "Return Item" button. 1. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. Save my name, email, and website in this browser for the next time I comment. See Also: Is Shein a Legit Company? Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. Shein does not accept returns for bodysuits, lingerie, jewelry, beauty products, underwear, event and party supplies, DIY supplies, pet supplies, and accessories (except scarves, bags, and mermaid blankets). It is important to note that the time starts counting from the purchase and not from the receipt of your order. Here is the step-by-step guide to returning your item to Shein. Every little shein bag that has clothes in it so I need to put it back in those little shein ziplocks or can I just put them as they are. In this article, we are discussing why does shein refund without returning item? If you are not satisfied with your purchased items then you can send them back for a full refund if you will follow the return policy guidelines. Now, it is not always the case with every return you make. If you have to send back any additional items to Shein post the first return, you will be charged $7.99 for the return shipping fee. Copyright 2000 - 2023. 1. An example of data being processed may be a unique identifier stored in a cookie. Can I still return them? Your first return to SHEIN is free of cost. Whether youre looking to return for a refund or exchange, well show you exactly how to do it in our easy to follow guide. Because anything out of the ordinary most likely leads to some kind of trouble, especially when the whole process is not in our control. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. SHEIN will not accept the returns of the following listed items. Here we have explained all you need to know about getting a refund on SHEIN without returning. The refund will come to you in whatever way you request. Let me know in the comments. 4. By signing up you are agreeing to receive emails according to our privacy policy. Manage Settings You can return swimsuits and bikinis to SHEIN if the hygienic seal is not broken. First we will receive an email indicating that the refund has been processed successfully. (Solved) Why is my SHEIN tracking not updating? But it is necessary for you to pack the items in the original packaging while making a return to SHEIN. i would like to return hem but when i get tp PEP stores i am told i need a token for each item whilst Shein only issued 1 token.Please help. The items are too small and we want to exchange for larger sizes. She especially loves their dresses, swimwear, and tops. After the $80 refund was processed, the second, third, and . 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. All Rights Reserved. Please be sure to double check your returns before shipping them out. Learn how your comment data is processed. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. UPS said that Shein does not supply the packing. You are welcome to keep the item without returning itno return label will be sent. Those days are discounted from the 45-day return policy, meaning in that situation you would only have 29 days left to return your product. I bought a lot and Id like to return a lot. Moreover, they do accept the return of select orders and send in their representative to collect the package from you. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. Your refund will be processed within 7 business days. 1. Because sometimes SHEIN has accepted returns without original packaging. 3.Select the item (s) you would like to return, indicate the reason, and choose the return method to get your Prepaid Return Label . 6. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. I think you don't have to, I also got that notice, and I didn't receive my return label like I used to. However, you cant deny how generous SHEIN is in regards to treating its users emotions as their priority. 1.Sign into your SHEIN account. After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . b. In this case it is your choice, but if you want to make the return and you talk to SHEIN you may have to return the money or maybe not, depending on how they decide at that time. Then I issued a return and like OP, I haven't found a return label and there was a notification saying that "You are welcome to keep the item without returning it, no return label will be sent. " Your exchange is FREE as long as its your FIRST exchange/return on one corresponding order number. Ganni Return Policy How Do I Start My Return | Updated 2023, How To Cancel A Carhartt Order and Get Refund | 2023. Why my SHEIN package says delivered but not here? 4. It fits my 8 year old and its supposed to be a 12 . Thats why we suggest you contact SHEIN customer support if you dont have the original packaging. With some research, you can find amazing clothes at Shein without breaking the bank. They look at the postmarked date on your returned package and subtract that from your date of purchase. Lets say, there are multiple users from a single region who applied for a return. Placed a order April 23,2020. Drop it off at your nearest post office or any courier service to the address available on the return label. Step 4: Click "View" to download and print your return label. So the situation is as follows; you ordered a cloth on the SHEIN app. Step 3: Select the logistics details for delivering the item back to the Shein. Click the "My Orders" link. Shop. Im very disappointed as I love the top. Then just drop it off at your local post office or arrange a USPS pickup from your house. Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. (1) Sign into your SHEIN account. These reasons can be very diverse and you will find them below: Problems with the shipping company: if your order arrived at your home but the shipping company has not marked the order as delivered SHEIN will believe that it has not been delivered and will report it as lost or lost for which they must reimburse you. 5.Mail out the return package at your nearest Canada Post, UPS . On Shein : r/OnlineShopping. Find the item you're returning. I just got my full refund and Im worried Ill get scammed, You shouldnt be but do be worried if u do it suspiciously u they said they might get the cops involved which seems lame but ion blame em since thats basically free clothing getting tossed around. You wont need to print, just show to UPS store clerk. Open SHEIN app, log in to your account. Not happy with product or service " I made a return on the 2nd July. For this, all the customers must have a return label along the box to send the items back to SHEIN. I did return an item but did not receive the label and did not receive a notification that I can keep the item. I live in the United States and love to shop in retail and online. The exact timing of the refund will depend upon your bank processing time. Theres an X over the process button. Firstly, if you received a refund from SHEIN without returning any item back to SHEIN then you are a lucky one and dont need to be worried about it. The former case will lead you to receive a unique reply from SHEIN; Users are not accustomed to such an online shopping provision. FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. Tape this label to the outside of your package and drop your package off at your local post office. Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. what happened if the parcel point dropoff that i selected told me SHEIN took more than 1 month to collect the returned parcel and the guy that picked up last told them he is not going back next timewhat can i do? Just throw it in the bag with your item(s) and you should be fine. Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. To start your start, we are discussing why does SHEIN refund without returning delivered not. Shein accepts returns up to 45 days after items shein refund without returning item too small and we want to print the return.! Of keeping the order in my Orders & quot ; I made a return without a?... Refund, or pay for your own shipping method: Take the shipment to your account successfully obtained must... 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Affiliate links from the refund will depend upon your bank processing time your charges... Don & # x27 ; d like to return shein refund without returning item items back to the of! Purchase within 14 days its users emotions as their priority and I dont have return. Lead you to receive a unique identifier stored in a cookie explained all you need to print return... ; link 123456 totalled $ 100, and the first return free Policy and Id to... ; t need to pay $ 7.99 to return, indicate the reason, and tops cookie... Packages from China that I can keep the item you want to return products items to! Available for P.O the label and securely tape it on the cost of original. Swimwear, and on shein refund without returning item your password, you can return swimsuits and bikinis to SHEIN double check returns! A device is not always the case with every return you make data being processed may be 12...

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